Community Empowerment Research

We help churches and nonprofits
measure needs of the people they serve,
set strategies to meet those needs, and
assess the impact of their work in service, evangelism, and outreach.

Doing Well at Doing Good

Presentation Made by Professor Michael E. Porter at Willow Creek Leadership Summit, August 2007

HIV/AIDS Care Delivery Value Chain

INFORMING & ENGAGING

•  Prevention counseling on modes of transmission on risk factors

•  Explaining diagnosis and implications

•  Explaining course and prognosis of HIV

•  Explaining approach to forestalling progression

•  Explaining medical instructions and side effects

•  Counseling about adherence; understanding factors for non-adherence

•  Explaining co-morbid diagnoses

•  End-of-life counseling

PATIENT VALUE

MEASURING

•  HIV testing

•  TB, STI screening

•  Collecting baseline demographics

•  HIV testing for others at risk

•  CD4+ count, clinical exam, labs

•  Monitoring CD4+

•  Continuously assessing co-morbidities

•  Regular primary care assessments

•  Lab evaluations for initiating drugs

•  HIV staging, response to drugs

•  Managing complications

•  HIV staging, response to drugs

•  Regular primary care assessments

ACCESSING

•  Meeting patients in high-risk settings

•  Primary care clinics

•  Testing centers

•  Primary care clinics

•  Clinic labs

•  Testing centers

•  Primary care clinics

•  Food centers

•  Home visits

•  Primary care clinics

•  Pharmacy

•  Support groups

•  Primary care clinics

•  Pharmacy

•  Support groups

•  Primary care clinics

•  Pharmacy

•  Hospitals, hospices

PREVENTION & SCREENING
DIAGNOSING & STAGING
DELAYING PROGRESSION
INITIATING ARV THERAPY
ONGOING DISEASE MANAGEMENT
MANAGEMENT OF CLINICAL DETERIORATION
(Health outcomes per unit of cost)

•  Connecting patient with primary care

•  Identifying high-risk individuals

•  Testing at-risk individuals

•  Promoting appropriate risk reduction strategies

•  Modifying behavioral risk factors

•  Creating medical records

•  Formal diagnosis, staging

•  Determining method of transmission

•  Identifying others at risk

•  TB, STI screening

•  Pregnancy testing, contraceptive counseling

•  Creating treatment plans

•  Initiating therapies that can delay onset, including vitamins and food

•  Treating co-morbidities that affect disease progression, especially TB

•  Improving patient awareness of disease progression, prognosis, transmission

•  Connecting patient with care team

•  Initiating comprehensive ARV therapy, assessing drug readiness

•  Preparing patient for disease progression, treatment side effects

•  Managing secondary infections, associated illnesses

•  Managing effects of associated illnesses

•  Managing side effects

•  Determining supporting nutritional modifications

•  Preparing patient for end-of-life management

•  Primary care, health maintenance

•  Identifying clinical and laboratory deterioration

•  Initiating second- and third-line drug therapies

•  Managing acute illnesses and opportunistic infection through aggressive outpatient management or hospitalization

•  Providing social support

•  Access to hospice care