Community Empowerment Research

We help churches and nonprofits
measure needs of the people they serve,
set strategies to meet those needs, and
assess the impact of their work in service, evangelism, and outreach.

Doing Well at Doing Good

Presentation Made by Professor Michael E. Porter at Willow Creek Leadership Summit, August 2007

Barriers to Strategy
in Non-Profits

  Unclear goals that allow any program to fit, and that make performance impossible to measure

  Multiple or conflicting goals/target populations

Lack of consensus on goals

  Services driven by donor, staff, or CEO passions and preferences, not value or effectiveness

  No attempt to measure performance

  Limited attention to the costs of providing services, and thus the value

  Inability to make tradeoffs — all things to all people

  Inability to sunset any program or activity

Severe risk of agenda / program proliferation