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What clients or members like about your services and programs. And what they don't like.
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How much people in your community are aware of your church or organization and how they feel about it.
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What your members or clients really need.
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How much your congregation agrees with the mission and vision shared by the staff and leadership. (That's assuming
you have a clearly defined mission and vision--but that is a difference service of Community Empowerment Research.)
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How much your congregation understands or agees with the theology and beliefs held by the pastors.
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Fully understand what your members or clients are gaining–a lot more than what you can learn by simply counting attendance.
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How much the goals and expectations of leaders, staff, and members/clients agree–or not. And if there is a disjoint, is the reason due to poor definitions or poor communication.
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Find out if your priorities match those of your staff, clients, or members.
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Discover how much staff, members, and clients agree with each other–or if there are major divisions between groups.
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